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We have a weight limit of 120kgs.

Children (6 – 15 years) must be accompanied by a responsible adult (16+yrs).

The currency is NZD, and any reference to time is NZ standard Time.

Risks Disclosure:

Rotorua Canopy Tours is an adventure activity that has risks and the potential to encounter hazards due to the unpredictable natural environment in which the tour operates. Rotorua Canopy Tours operates a strict safety management system to reduce exposure to these risks; however, we cannot completely mitigate all of them. It is important you are aware that these risks may lead to injury, serious harm and, in some cases, even death.

Specific risks include but are not limited to:
  • Vehicle accidents
  • Falls up to 50m (150ft)
  • Zipline collisions
  • Entanglement in equipment
  • Slips and falls
  • Falling debris
  • Staff errors
  • Suspension trauma
  • Exposure to conservation practices

Environment Considerations:

The Zipline tours occur in an old-growth forest subject to variable weather conditions, with temperatures ranging from -10 degrees Celsius (14 degrees Fahrenheit) in the winter to 30 degrees Celsius (86 degrees Fahrenheit) during the summer other weather conditions that may be encountered could include
  • Thunderstorms, including lightning
  • Strong winds and gusts
  • Rain from light to heavy and occasionally hail and snow
  • Extreme temperatures and humidity
Rotorua Canopy Tours has weather parameters in place to ensure minimal exposure to extreme weather. From time-to-time, guides may change trip routes, temporarily postpone the tour or in extreme cases evacuate from the forest to ensure the safety of guests.

I am aware that Rotorua Canopy Tours operates strict procedures and policies as part of its safety management plan of which:
  • I must comply with to keep myself and others safe
  • I must disclose any medical conditions, disabilities and injuries that could affect completion of the tour
  • I agree all instructions given by Rotorua Canopy Tours' trained guides/staff will be followed
  • I acknowledge that Rotorua Canopy Tours will take all reasonable and practical steps to ensure my safety while participating in this activity
  • I accept full responsibility for my actions or inactions and personal belongings
  • I understand that this tour is non-refundable if I/we choose not to complete it
  • I have read and understood the above risks/hazards, and environmental factors that could be encountered during my experience with Rotorua Canopy Tour. The activity occurs in a natural environment where unpredictable and uncontrollable events could cause death or serious harm.